For more information, you can also check out the release notes. In this release customers will also benefit from additional enhancements to our credentials Vault, including the ability to create personal accounts, as well as extending discovery and rotation in the Vault.īelow is a brief round-up of what is new with the release of version 21.1. The BeyondTrust solution enables service desk teams to gain visibility into the status and performance of these devices with real-time insights about the health of the equipment, and to remotely fix issues as if they had the device in their hands.

These capabilities allow users to maintain, control, and manage their devices using the power of digital technology and computing. This new version introduces functionalities that allow unattended and attended support for additional devices, including for Zebra devices and Raspberry Pi OS, as well as Jump Client-based discovery for Windows devices. With all that said, BeyondTrust is pleased to announce the availability of version 21.1 of our leading Remote Support solution.

The productivity of your IT department is only as good as the resources they have to use each day and the ability to support multiple platforms and devices-on or off your network.

Of course, onsite visits had their problems even before the coronavirus-they could be both time-consuming and costly for an organization. Onsite visits, one of the traditional IT troubleshooting methods for devices (offline or online), is no longer an option for many organizations due to the pandemic. The IT service desk department is tasked with troubleshooting a wide range of technical issues, such as malfunctioning devices, apps that crash, and installations that fail, to name just a few.

Remote control raspberry pi teamviewer